Terms of Service

Please review the terms and conditions for using our services

Effective Date: February 1, 2025  |  Last Updated: February 1, 2025

1. Acceptance of Terms

By accessing or using the Elevated Balance website and services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website or services. These terms apply to all visitors, patients, and users of our website and virtual care services.

2. Services Description

Elevated Balance provides hormone optimization, medical weight loss, and longevity medicine services via virtual care throughout the state of Maryland. Our services include but are not limited to:

• Hormone Replacement Therapy (HRT) for women
• Testosterone Replacement Therapy (TRT) for men
• Medical weight loss programs including GLP-1 therapy
• Peptide therapy and longevity medicine
• Virtual care consultations and follow-up appointments

3. Patient Eligibility

Our services are available to adults aged 18 and older who reside in the state of Maryland. By using our services, you represent that you are at least 18 years of age and a Maryland resident. Certain treatments may have additional eligibility requirements based on medical history and clinical assessment.

4. Payment Terms

Elevated Balance operates as a cash-pay practice. We do not bill insurance directly. We accept major credit/debit cards, HSA (Health Savings Account), and FSA (Flexible Spending Account) payments. All fees are due at the time of service. Membership packages and pricing are outlined during your consultation. Refund policies will be discussed at the time of enrollment.

5. Virtual Care Consent

By using our virtual care services, you consent to receiving healthcare services remotely via audio and/or video technology. You understand that virtual care is not a substitute for emergency care. In case of a medical emergency, you should call 911 or go to the nearest emergency room. You acknowledge that technical difficulties may occasionally interfere with virtual care sessions and agree to contact our office to reschedule if needed.

6. Medical Disclaimer

The information provided on this website is for educational and informational purposes only and does not constitute medical advice. Content on this site should not be used as a substitute for professional medical advice, diagnosis, or treatment. Always consult with a qualified healthcare provider regarding any medical condition or treatment plan. Individual results may vary, and outcomes are not guaranteed.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Elevated Balance and is protected by United States copyright and trademark laws. You may not reproduce, distribute, modify, or create derivative works from any content on this website without our express written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Elevated Balance shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services. Our total liability for any claims arising under these terms shall not exceed the amount you paid for the services giving rise to the claim.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of Maryland, without regard to conflict of law principles. Any disputes arising under these terms shall be resolved in the courts of the State of Maryland.

10. Contact Us

If you have questions about these Terms of Service, please contact us:

Elevated Balance
Email: administrator@elevatedbalancenow.com
Serving all of Maryland via Virtual Care